Chapter 12

Not a bug: things that surprise people

Behaviour that looks broken but is intended. Worth a look before you contact us.
Updated: 2026-09-12

Not a bug: things that surprise people

This chapter collects behaviour that looks broken but is intended. Checking here first usually saves you a support request.

If your problem is not listed, please do tell us. See chapter 10, "If something goes wrong".


12-1. Concon: I repaired a facility and it was taken straight away

That is intended. Repair does not take a facility back for you — it strips the enemy's ownership and returns the facility to neutral.

  • After a repair the facility belongs to nobody (not to you)
  • Its defence drops to half
  • Within one battle the order is defend → repair → attack

So a freshly repaired facility is the softest target on the board. If you want to hold it, put a defence in on the next battle — a defence in the same battle is resolved too early to help.

The value of repair is denial: as long as one facility is neutral, nobody can capture that region.

12-2. Concon: it feels like my region is being singled out

The AI is not targeting you. Each AI picks its destination at random from every region except its own. There is no mechanism that goes after a particular player.

In numbers: there are 14 AI players and about 70% of them attack, so roughly 10 attacks land per battle, spread over 44 facilities.

  • A specific facility is hit … about 20% of the time
  • Any of your region's four facilities is hit … about 60%

Something being attacked most rounds is simply what those odds look like.

12-3. Concon: I spent ap but my pt did not change

ap and pt are different things.

What it is for
ap (ability point) The numbers you allocate across the three axes. Spending ap never costs pt
pt (concierge points) Purchases, plus Concon's revival and boost actions

In Concon, pt are only used for revival (30 pt) and the boost actions (20-50 pt).

12-4. Concon: I booked an action and nothing happened

Battles run three times a day: 08:00, 12:00 and 20:00. Nothing happens in between.

A booking is "do this at the next battle" — it does not resolve when you press the button. If you cannot wait, ⚡ Resolve Mine Now (40 pt) processes just your own action (it does not move anyone else along).

12-5. Concon: my region was captured and now I cannot do anything

You are out for the rest of the week. Everyone returns when the new week opens on Monday.

You still receive the participation share of that week's rewards.

12-6. The character's voice changes when I switch away from Japanese

That is intended. The recorded per-character voices exist in Japanese only. In any other language the character speaks through your device's text-to-speech.

12-7. Some lines sound different from others

That is intended. Lines that include live values — temperature, place names, step counts — cannot be recorded in advance, so they are spoken by your device's text-to-speech.

That is why recorded and synthesised speech alternate. Nothing is broken.

12-8. This character is free, so why do the costumes cost points?

"Free" refers to the character itself, in its standard outfit. Costumes cost the same whether the character was free or purchased.

12-9. I added a second device and some things did not carry over

Points and purchases carry over, but some things do not. See "Using two devices - what syncs and what does not" in chapter 4.

12-10. The artwork of something I bought looks different

That is intended. Artwork may be replaced to fix a defect or improve quality.

  • You never buy it again, and it never costs points
  • Restarting the app shows the new artwork (no app update needed)
  • ⚠️ What changes is the artwork of the same character — a character is never swapped for another

See chapter 3, "Artwork can be replaced later", for details.

12-11. If you still think something is wrong

Let us know and we can check it against the server's records. We keep the last eight weeks of actions and board states, so we can tell whether a booking actually arrived, and when and by whom a facility was taken.

When you write in, telling us roughly when, on which device, and what you did makes it much quicker to confirm. See chapter 10, "If something goes wrong".